Learn how to enhance your collaborative problem-solving skills. Explore conflict analysis, individual responses to conflict, and strategic managerial intervention in non-productive conflict situations. Learn to use on-going dialogue to enhance performance management and discover methods for effectively handling both the supervisor's and supervisee's emotions during a dialogue. (.3 CEU) Location: University Center Rose Room.
Businesses/organizations registering and paying for 3 or more attendees - $74 per person.
Instructor is Dr. Timothy Hedeen, Professor of Conflict Management and serves as University Ombudsman at Kennesaw State University.
There are no scheduled sessions at this time. Sign up to be notified when this course is available.